Methodist Insurance

Methodist Insurance > What our customers say

Claims Satisfaction Survey results

We strive to provide all our customers with a truly personal and exceptional claim service. We value the thoughts and comments of anyone who is unfortunate enough to suffer a loss or damage to their property or possessions.

97.5%
of customers thought the speed and settlement of their claim
was good or very good - an increase from 97.2% in 2006.

98.9%
of customers thought the professional manner and knowledge
of our staff was good or very good - an increase from 98.4% in 2006.

98.8%
of customers thought the overall handling of their claim
was good or very good - an increase from 98.5% in 2006.

Source: Responses to our Claims Service Customer Satisfaction Survey 2007

Policy amendments
There have been some recent amendments made to the Church Shield Policy, Charity Shield Policy, Commercial Shield Package Policy and the Commercial Shield Select Policy, please check the relevant pages to see if these changes effect you.

Church Supplies
The Churches Purchasing Scheme (CPS) celebrates 25 years as a provider of clerical and furnishing supplies. CPS currently supports Methodist Insurance by providing SmartWater and Anti Climb paint. We have a unique Fire Extinguisher contract that has saved churches up to 50% of their costs, for more information visit our website at www.cpsonline.co.uk.