By reporting your claim immediately we will be able to provide you with the best possible service. We have made the process of reporting a claim as simple as possible by removing the need to complete a paper claim form.
Call our Claims department on 0345 60 61 331.
If you have any suggestions about how we could improve our service, or if you’re not satisfied with the way we have dealt with a claim and would like information about our complaints procedure, please contact:
Methodist Insurance PLC
Our claims promise
We’re here to help when you need to make a new claim – 24 hours a day, 7 days a week
You can claim by telephone, by email or online
For new property claims we will respond quickly and within a maximum of one working day
New personal injury claims will be reviewed and a considered response provided to you within a maximum of 3 working days
We will give you the name and direct contact details of the specialist who is handling your claim, so you always know who to talk to for help, advice and support
We will keep it as simple as possible, guiding and assisting you through your claim
We have carefully chosen our suppliers, working with proven specialists to provide you with the support you need in resolving your claim
We will pay your claim within one working day of agreeing the settlement amount
We will defend claims made against you for personal injury robustly, where we have the evidence to do so
We will look for cover and will not hide behind the small print, paying you exactly what you are entitled to, quickly and without fuss.