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Methodist Insurance PLC privacy policy

Why do you have a privacy policy?

So that we can provide you with products and services, and so that we can work effectively, we need to collect and store information about you. We’re committed to keeping this information private and confidential, and to making sure it is accurate, complete, and up to date.

This privacy policy explains how we’ll do this, and how we’ll use the information we collect when you visit our website.

Who operates this website?

This website is operated by Methodist Insurance PLC. Methodist Insurance PLC is administered under a joint administration agreement by Ecclesiastical Insurance Office plc.

This means that we may share information with Ecclesiastical Insurance Office plc and the Ecclesiastical Group, and use it in the ways described in this privacy policy.

The terms “we”, “us”, “our” and “ours” when used in this privacy policy means Methodist Insurance PLC.
The terms “you”, “your” and “yours” when used in this privacy policy mean any user of our website, enquirer, or customer.

What information will you collect on your website?

We’ll collect two types of information:
1. Personal data that you enter
2. Anonymous information about all visitors to our site.

We’ve explained the differences between these types of information below.

What is personal data, and what do you use it for?

Personal data is information that is personally identifiable to you, such as your name, address, date of birth, email address, work details, health details, and so on. We’ll use personal data for specific and limited purposes only, and we’ll always tell you why we are asking for it.

We’ll only ask for, and keep, data that is adequate and relevant. And we won’t ask for or keep excessive unnecessary data.

We’ll use your personal data for one of more of the following:

  • to provide you with information and advice

  • to provide you with products and services

  • for billing and accounting purposes

  • to contact you occasionally, by letter, telephone or email, to tell you about products and services provided by us, other members of the Ecclesiastical Group, or other organisations whose products or services we think you may be interested in

  • to help us diagnose problems with our server

  • to help us operate our website

  • to process your job application if you apply for a job with us.

Will you get information about me from anywhere else?

Sometimes we need to add to the information you give us. For example, if we do not have your correct postcode, we’ll use a postcode look-up service to find the correct postcode. We’ll use this information in accordance with this privacy policy.

The sources for this added information may be: 

  • other members of the Ecclesiastical Group

  • our business partners

  • reinsurers

  • our service providers

  • agents.

Each of these types of organisation must make sure that they have the necessary authority and consent to pass on your personal data.

What anonymous information will you collect about visitors to your website, and how do you collect it?
Sometimes we collect anonymous information, such as tracking which of our web pages are viewed by visitors to our site. We do this to help us improve our website, products and service. Because this information is anonymous, we cannot use it to identify you personally.

We may use temporary cookies and your IP address to collect this information.

Cookies

In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed. You may choose to accept these cookies or decline them. We consider none of them to be intrusive to you; they only enhance your experience on our website.  The cookies that we collect are:

Cookie Law Compliance - This cookie is placed if you click the Allow button in the cookie message. It tells us you have given your consent to the use of cookies on our site and stops this message from displaying.

Session and Person ID Cookies – These allow us to place you on a more suitable page based on your previous visits to our website – it will enable you to get to the content we believe you want, quicker. We collect no personal data that would enable us to physically identify you from this Cookie.

Website Analytics data – We’ll not collect data that enable us to identify you. The only cookies which you may consider could be intrusive are those that identify which county/area of the country you come from, and if you are a new, or returning visitor.

__utma, __utmb, __utmc and __utmz cookies - We also use Google Analytics. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

NID & PREF cookies – These cookies are third party cookies used by Google. Please take a look at the Google policy to see how they use these cookies. www.google.com/intl/en/policies/privacy/

Google re-marketing code – We use a cookie to track you on other sites and show adverts to you based on where you have visited on our site. We do this to remind you of our services in case you wish to come back and buy them. We only use these cookies for 30 days after your last visit to our website. We do not control these cookies, so these will be unaffected by the choice you make today. You may opt out of the use of cookies by visiting Google advertising opt-out page.

Google AdSense – We use this cookie to report to us how the adverts shown on our websites are performing. User data is all anonymous.

You can find out more generally about Google and its policies and principles as regards advertising at http://www.google.com/policies/privacy/ads/

You Tube cookie – We use this cookie to help maintain the integrity of video statistics, prevent fraud and improve site and video experience. If you play any of the videos in our website, it will drop a cookie.

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK.

We may also perform IP lookups to determine which domain you are coming from (i.e: aol.com, yourcompany.com) to more accurately gauge our users' demographics.

If you choose to accept these cookies, we believe that it will only enhance your experience on our website. If you choose to accept these cookies, we can’t change that choice for you in the future.

We may add further cookies which we consider to be no intrusive in the future. By agreeing to the cookies today, you are also agreeing to cookies which we may choose to use in the future.
 

If I provide information on behalf of someone else, do you keep information about me?

If you provide us with information on behalf of someone else and you have the authority to do so, we will process the information so that we can provide information, goods or services to them, or to you on their behalf. We may also need to keep information about you.

Do you use credit reference agencies?

We may use credit reference agencies to get additional evidence of identity for you so that we comply with money laundering regulations. The credit reference agency must keep a record that we’ve asked for this information.

Do you record communications with me?

We may monitor or record your communications with us. We’ll do this to help us improve our service and security. We’ll protect any personal data mentioned in these communications in accordance with this privacy policy.

How will you store information about me?

We’ll store the information in our databases. We’ll enter the information either manually or electronically.

Will you share information with anyone else?

We’ll only share, sell or pass on information we hold about you to other individuals or organisations for the following limited reasons:

  • We may share information so that we can provide you with a product or service you’ve asked for; look after products or services we’re providing for you; provide you with insurance; and process insurance claims.

  • We may pass on information to other organisations so that they can process it on our behalf for the purposes we originally collected the data for, and that you’ve consented to in this privacy policy. For example, we may ask another company to maintain our IT systems, or handle mailings on our behalf.

  • We may share or pass on information to comply with legal or regulatory requirements, for the administration of justice, to prevent fraud, to protect your vital interests, to take precautions against legal liability.

  • We may share or pass on your information to the Unclaimed Assets Register.

  • We may share or pass on information to protect the security or integrity of our databases, or of this website.

  • We may share or pass on information if we are purchased by another business, merged with another business, reorganised, transferred to another business, dissolved, or similar event.

  • We may pass on information to the prospective seller or buyer of any business or assets that we are in discussions about buying or selling.

  • Where appropriate, before passing on your personal data, we’ll contractually the other party to take adequate precautions, to protect your data, and to comply with applicable law.

How do you protect my sensitive personal information?


If we need to ask you for sensitive personal information, such as about your health, or criminal record, we’ll keep it private and confidential in accordance with this privacy policy.

How do you keep information about me secure?

We use strict security measures to keep information about you secure.

How long will you keep information about me?

We keep information about you only for as long as we need it for the purposes we collected it for, or to comply with legal or regulatory requirements, or for the time periods stated in our data retention policy.

Can I find out what information you have about me?

You have the right to find out what information we have about you, for which we may make a small charge, although there are some legal and regulatory exceptions to the information we can disclose.

We cannot delete information about you if there are legal, regulatory, or contractual reasons for us to keep it.

Please send your request together to:
The Data Protection Officer
Methodist Insurance Office plc
St Ann’s House
St Ann’s Place
Manchester
M2 7LP

How can I make sure my information is up to date?

It will help us provide you with good service if you tell us about changes to your information. Please send an email to enquiries@micmail.com, or write to us at the address below. We’ll make the changes that you tell us about.

Does your website include links to other websites?

Our website includes links to websites that are not operated by us. We’ve included these links for your reference and convenience only. We don’t endorse the activities of these websites, and we’re not associated with their operators. Because we don’t control these websites, we’re not responsible for their data or privacy practices. You should read the privacy policy of any site you visit before you use the site, or provide any personal data about yourself.

Do you ever send information abroad?

Sometimes, we may send information abroad for the same reasons that we need to share, sell or pass on information in the UK. If we do, we’ll require the recipient to keep your information secure in accordance with the requirements of the Data Protection Act 1998.

As our website is stored on servers in the UK, if you visit it from a server outside the UK, we’ll have to transfer information abroad to you, and this may include information about you.

How do I stop you from sending me information?

If you no longer want us to send you information, please email us, or you can write to us at the address below. Please allow 28 days for us to remove your name from our mailing lists. Remember that if you ask us to stop sending you information, we won’t be able to tell you about special offers and updates that may interest you.

You may also like to know that you can stop unsolicited mail by registering with the Mailing Preference Service. The Direct Marketing Association can give you more information on this, and similar telephone, fax and email preference services.

About this privacy policy

Governing law

This privacy policy forms part of our website Terms of Use, and is governed by the laws of England. If there is any dispute as to which law applies, it will be English law.

Changes to our privacy policy


We may change this privacy policy from time to time. We’ll always make our latest privacy policy available on our web site. Please check back for changes.

Feedback

We would like to hear your comments or questions on our privacy policy. Please email them to us at enquiries@micmail.com or call our Data Protection Officer on 0345 60 61 331.

You can also write to us at:
The Data Protection Officer
Methodist Insurance Office plc
St Ann’s House
St Ann’s Place
Manchester
M2 7LP

Methodist Insurance PLC (MIC) Reg. No. 6369. Registered in England at Beaufort House, Brunswick Road, Gloucester, GL1 1JZ. Methodist Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Firm Reference Number 136423.