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Home Emergency Cover

What would you do if a pipe burst in the middle of the night? Would you know where to find the number of a 24 hour plumber? If you don’t, not to worry as our home emergency cover gives you access to our rapid response team of fully qualified and approved contractors.

The last thing you want to do if something goes wrong is spend time ringing round electricians and plumbers. By calling our helpline we can send one of our rapid response team out to you because getting someone in quickly can reduce the impact of the incident and inconvenience for you.

Our rapid response team of contractors are there to help if there is an incident at your home which is sudden, unexpected and requires immediate corrective action to:

  • prevent any damage or further damage to your home

  • make your home safe and secure

  • relieve any unreasonable discomfort, risk or difficulty to you.

Cover is available for incidents related to:

  • roof damage

  • plumbing and drainage

  • main heating system

  • domestic power supply

  • toilet unit

  • main heating system

  • home security

  • vermin.

The 24 hour helpline will quickly respond to emergencies which are a risk to you or your home. Call the 24 hour Home Emergency line on 0345 268 8470.

You will have access to our rapid response approved contractors to come and repair any damage caused by a covered home emergency. We will pay up to £750 for call out, labour, parts and materials (including VAT) for each repair.

Home emergency cover is included in your annual premium* and you don’t have to pay any excess if you use it.

If something does go wrong and you have a home emergency, our home emergency insurance will quickly provide the help you need and meet some or all of the cost of the repair.

This cover is arranged in conjunction with DAS Legal Expenses Insurance Company Limited.

* Unfortunately Home Emergency Assistance cover is not available in the Republic of Ireland.

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99% customer satisfaction

In 2014 99% of our Home Insurance customers were satisfied with the service they received.

Source: Methodist Insurance customer opinion survey 2014

Methodist Insurance PLC (MIC) Reg. No. 6369. Registered in England at Beaufort House, Brunswick Road, Gloucester, GL1 1JZ. Methodist Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Firm Reference Number 136423.