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Church insurance When to contact

When to contact us

Church insurance When to contact
It is important that you let us know about certain activities and changes at your church. We can provide help and advice and in some cases we may need to adjust your insurance cover.

Our checklist below outlines when you need to call us.

Church building works

Where the trustees have agreed to a contract making them responsible for insuring any loss or damage to the building works or unfixed materials, we automatically cover up to £150,000. If any of the following apply, please call us:

  • Works are for over £150,000
  • The church is closing during the works
  • Scaffolding will be needed
  • Hot works are involved e.g. welding
  • You have limited cover for your buildings.

Community outreach

As part of your mission, you may be planning to support your community, for example, through providing a night shelter, food bank, or Parish Nursing.

You need to be aware of important regulatory issues, and we can provide free advice to ensure your compliance with the requirements.

Events and activities at your church

We expect many churches to regularly run fêtes and coffee mornings and your policy will usually provide cover for these.

Where activities are out of the ordinary or of an especially hazardous nature, such as a large fireworks display, we would expect you to use a professional service and check that the organisation has public liability insurance in place.

If you are planning any events like these at your church, please let us know before the event takes place. We may need to charge an additional premium to cover these that sit outside of your current policy cover. Most events will pose no problems, but you need to be aware of your obligations under, for example, health and safety regulations.

Closed or closing churches

In the event of the closure of your church, trustees need to review the insurance cover they need. We must be contacted so we can explain what cover is available for a closed church. We can also advise you about the risk management steps that will need to be taken while church buildings are unoccupied.

Accidents involving people

We do not need to know about every minor accident that takes place at your church. All accidents, no matter how small, should be recorded in your accident book. Please keep all records of witness statements and any evidence in case we require these for any future claim.

We should be notified of more serious incidents, whether you expect an insurance claim to arise or not. This will not affect your policy but will help us give you advice based on the situation.

A good rule of thumb is that you should contact us where an individual has received medical attention or has visited hospital. If you are unsure, please contact our claims team on 0345 606 1331.

Change of correspondent

Please make sure you let us know if the correspondent for your church is changing. We’ll need to know the name, address, phone number and email address of the new correspondent.

You can call or email us to let us know about the change of contact.

This list is not exhaustive and if you are ever unsure about what you should do, you can call us on 0345 606 1331.

Contact us

Speak to the team on:

0345 606 1331

8am – 6pm Monday to Friday

Made simple documents

Easy-to-understand information on the issues we're asked about the most, from events to building works, outreach to legal expenses.

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Church insurance articles

Made simple guides

Managing health and safety in your church

Keeping all those involved with your church and its activities safe is very important. Nobody wants to see anyone suffer an injury.

Made simple guides

Church survey and valuation

As a Methodist Insurance church customer, you have access to our team of risk management surveyors.

Made simple guides

Organising church events

All entertainment events are subject to the Health and Safety at Work Act. These are the key points to consider when planning and hosting church events and activities.

Made simple guides

When to contact us

It is important that you let us know about certain activities and changes at your church. We can provide help and advice and in some cases we may need to adjust your insurance cover.

Made simple guides

Church insurance administration

Our Church Shield policy made simple.

Made simple guides

Church building works

When planning extensions or alterations to your church this is described as building works. While these works are in progress, it’s important you have adequate insurance in place.

Made simple guides

Protecting your Methodist church

To help protect your church, we summarise below some of the things you can do and provide details of where to get more information.

Made simple guides

Legal expenses

Here you''ll find an overview of the cover provided in our church insurance policy and details of how to get legal advice or make a claim.